AI Infrastructure for Modern Citizen Engagement
Automate 311 calls, permit inquiries, and public works dispatch with 24/7 AI redundancy. Built for government. Secured for citizens.
Designed for municipal government operations
"When is bulk trash pickup for Oak Street?"
"Bulk trash pickup for Oak Street is scheduled for Thursday, January 25th. Would you like me to send you a reminder?"
Designed for ADA & Section 508
Our voice and chat tools are designed to support ADA and Section 508 accessibility requirements. Actual compliance depends on your implementation and should be verified independently. Screen reader compatible, keyboard navigable, and designed with WCAG 2.1 AA standards in mind.
- Designed for WCAG 2.1 AA alignment
- Screen reader optimized interface
- Keyboard-only navigation support
- Configurable language prompts (English, Spanish, and more)
Data Sovereignty
All citizen data is hosted and processed exclusively within US borders. Our infrastructure runs on US-East-1 data centers to ensure full compliance with state and federal data residency standards.
- All data remains within US Borders (US-East-1)
- No international data transfers
- AWS infrastructure in US regions
- State data residency compliant
FOIA Ready
One-click transcript exports for public records requests. Every call is automatically transcribed, timestamped, and archived. Generate FOIA-compliant reports in seconds, not hours.
- One-click transcript exports
- Automatic call archival
- Timestamped audit trails
- Bulk export for records requests
Emergency Escalation
Intelligent escalation for distress calls. The AI detects emergency keywords, emotional distress, and urgent situations, immediately prompting callers to contact 911 and escalating to your on-call personnel.
- Real-time distress detection
- Immediate escalation prompts
- On-call staff escalation
- Priority queue management
Common Use Cases
How municipalities are using AI to serve residents better.
311 Call Automation
Handle routine inquiries 24/7: trash pickup schedules, permit status, office hours.
Permit Inquiries
Guide residents through permit applications and check status automatically.
Public Works Dispatch
Log and route service requests for potholes, streetlights, and utilities.
Procurement Data
Essential information for government buyers and procurement officers.
Need additional procurement documentation? Contact our Government Sales team.
Ready to Modernize Citizen Services?
Join the growing number of municipalities using AI to better serve their communities. Request a capability statement for your procurement process.
Contact us for procurement options