Accessibility statement

We design and build against the Web Content Accessibility Guidelines (WCAG) 2.1, at level AA. For this site and the dashboard, that means we aim for this:

• Each control can be reached and used from a keyboard, with a visible focus ring in a sensible order.
• Pages are built from plain, meaningful HTML, so screen readers get real headings, lists, tables and labels. We add ARIA only where HTML can’t say it.
• Text and interface colors are chosen to meet AA contrast, and our color set is documented with its contrast ratios.
• Images that carry meaning have text alternatives, and our product pictures carry a written description for screen readers.
• Charts come with their numbers: the call-hours chart on our homepage opens into a data table.

Our homepage and pricing page have small animated 3D characters. If your device asks for reduced motion, they aren’t loaded: you see still images instead, and the product pictures show their finished state without playing.

A “Pause motion” switch at the foot of our pages stops that motion across the site, and your device remembers the choice.

The after-hours desk game on the homepage is optional. You play it with the Space bar, the up arrow or W, and it’s only offered on larger screens. It’s a timing game, so it won’t suit everyone, and nothing else on the site depends on it.

Accessibility checks are an ongoing part of how we build. We haven’t had a third-party audit, so we don’t claim full conformance with WCAG 2.1 AA. We treat accessibility problems as bugs.

We’re redesigning the site a few pages at a time. Pages that haven’t been redesigned yet use older components, which we haven’t rechecked to the same standard.

• Sí Call answers calls by voice. There’s no text or TTY option on the phone line for callers who are deaf or hard of hearing.
• The browser demo needs a microphone. You speak to it, and there’s no way to type instead.
• Some data-heavy views in the dashboard, such as charts, don’t yet have full text summaries for screen readers.

We update this list as we find problems and fix them.

We haven’t written a VPAT (Voluntary Product Accessibility Template) or had a third-party audit yet. If your review needs either, write to support@sicall.ai and we’ll tell you where things stand.

If something on the site or in the product doesn’t work with the way you browse, or you need this information in another format, write to support@sicall.ai. It helps to tell us the page, what you were trying to do, and the browser and assistive technology you use.