The leak at 2 a.m. The lead at 9 p.m. Both answered.
Maintenance requests come at every hour, tenants always have one more question, and leasing leads quietly disappear after the office closes. Sí Call is the AI receptionist for property managers — it answers on the first ring, triages emergencies from routine tickets, books tours from prospects, and logs every call so nothing slips through.
ANSWERS 24/7, HOLIDAYS INCLUDED · PER-PROPERTY ROUTING · EVERY CALL TRANSCRIBED & LOGGED
Calls we handle for property management.
Trained on the calls your office actually gets — sorted, answered, and routed to the right person, around the clock.
Sorted by urgency, dispatched, written down.
An emergency and a dripping faucet arrive on the same line — Sí Call tells them apart, routes each one, and logs the action. A written example of what your team wakes up to.
Property management FAQ.
How does it tell a real emergency from a routine maintenance request?
You set the rules. Sí Call asks structured questions about the unit and the problem, then classifies the call — categories like loss of heat, active water, gas smell, or fire are treated as emergencies and routed to your on-call line immediately, while a leaky faucet or a squeaky door logs as a standard ticket for the next business day. Every classification and the full transcript are saved so your team can see exactly why a call was escalated.
Can it actually book a tour, or just take a message?
It books. When a prospect calls about a listing, Sí Call checks live availability on your connected calendar (Google Calendar today; Calendly, Acuity, and Outlook supported or on the roadmap), quotes rent and pet policy from your unit data, qualifies the lead, and schedules the showing — then confirms by text. You wake up to booked tours, not a voicemail backlog.
Does it work for a 40-unit portfolio and a 4,000-unit one?
Yes. Each property, phone number, and on-call schedule is configured independently, so a small landlord and a regional management company both get the right greeting, the right escalation path, and the right after-hours protocol per building. Call summaries route to the correct property manager or maintenance coordinator automatically.
What does my team see after a call?
A clean record: caller, unit, call type, the action taken (ticket created, tour booked, emergency paged), and a full transcript — every call logged. Routine requests sync to your workflow; urgent ones notify the right person in real time, so nothing is lost between the phone ringing and someone following up.
A missed call is a vacancy, a bad review, or both.
The phone rings after hours whether or not anyone answers. Here is what those calls are quietly worth.
after-hours calls go to voicemail
Illustrative figure — assume roughly a quarter of calls go unanswered. After 6 p.m., when maintenance and leasing calls spike, the share only climbs.
is the value of one signed lease
On a $1,650/mo unit, a single 12-month lease is ~$19,800 in rent. Even a $50 finder credit makes one missed leasing call expensive.
answer time, day or night
No hold music, no “press 1.” Every tenant and prospect reaches a live answer — at 2 a.m., on a holiday, during a leasing rush.
What after-hours leasing calls are worth.
ILLUSTRATIVE · 25% MISSED-CALL ASSUMPTION, $1,650/MO RENT · PLUG IN YOUR OWN NUMBERS ON THE ROI CALCULATOR
Run your own figures on the ROI calculator.
A front desk on every property.
Forward your after-hours line to Sí Call in about ten minutes — set your emergency rules, connect your leasing calendar, and let it take the 2 a.m. leak, the 9 p.m. tour request, and the holiday-weekend lockout.
NO NEW HARDWARE · KEEP YOUR EXISTING NUMBER · EVERY CALL ANSWERED, EVERY ACTION LOGGED