For Law Firms
Every missed call is a missed client.
Switchboard answers them all.
When a prospective client calls about an injury, an arrest, or a dispute, they call three firms and retain the first one that picks up. Switchboard is the receptionist that never goes to voicemail — capturing matter details, running a first-pass conflict check, and booking the consultation while your attorneys are in court, in a deposition, or asleep.
- Confidential, access-controlled records
- Conflict names captured at intake
- Answered 24/7, including overflow
01 — What it answers
Calls we handle for law firms
The same intake your front desk does on its strongest day — on every call, in your voice, structured and logged the moment the caller hangs up.
03 — Questions from firms like yours
What attorneys ask first
Can it actually run a conflict check during the call?
It runs a first-pass conflict screen: it asks for and records adverse-party and related-party names at intake and flags potential matches against the criteria you configure, before any consultation is booked. It does not replace your formal conflict-clearance process — it makes sure the names are captured up front so your team is never blindsided after a consult is already on the calendar.
How does it handle privileged or sensitive information?
Switchboard collects only the intake details you define and treats every call as confidential. Each call is captured as a structured, access-controlled record with a tamper-evident log of what was said and what action was taken — so your intake trail is defensible and auditable, not a sticky note on a paralegal’s desk.
What happens with a true after-hours emergency?
You define what counts as an emergency — an arrest, a TRO, a filing deadline, a specific existing client. When a caller meets those rules, Switchboard escalates immediately to the attorney on call by phone or text. Everything else is fully intaked and queued so nothing is lost and no one is woken up for a routine question.
Will it sound like a law firm — or like a robot?
It answers in your firm’s name, follows your intake script, and uses the practice-area language your callers expect. Prospective clients get a calm, professional intake that reflects your firm — not a generic phone tree — and you get the structured matter details and conflict names waiting for you when you’re back at your desk.
The next new-client call comes in tonight. Be the firm that answers it.
Set up Switchboard with your practice areas, intake script, conflict rules, and calendar — then let it answer every call you’d otherwise miss. Hear it run a real legal intake before you decide.
Set up my firm’s receptionistAnswers in your firm’s name · Live in days · Cancel anytime